FAQs

HOW CAN I CONTACT YOU?

For questions regarding products, refunds or customer services requests please contact us by email at: support@photoaddict.store

WHEN WILL I RECEIVE MY ITEMS?

Most of our products are produced on demand. We keep our inventory low so that we can offer premium quality items to you at very competitive prices.  For customers in the United States, please allow two weeks delivery time from your order date. If we anticipate a shorter or longer delivery time, it will be noted in the item description. Deliveries to other countries may take one or two weeks longer. 

All items are subject to a handling period before they are dispatched. Items produced on demand will take up to 7-14 business days before shipment. 

We will notify you by email when your items have been shipped. All shipments come with tracking numbers. Your shipment will arrive via USPS if you are in the United States. For other countries, we deal with the major carriers in those localities. Unless requested by the carrier, we do not require a signature for delivery.

We offer 100% Satisfaction Guarantee and 60 Day Money Back Guarantee on all orders!

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries.

DO YOU SHIP INTERNATIONALLY? 

We currently offer shipping to the United States, Canada, United Kingdom, Australia, and New Zealand.

WHAT’S YOUR REFUND/EXCHANGE POLICY? 

60-Day 100% Money Back Guarantee

Our 60-day money back guarantee gives you time to make sure your purchase is perfect. If there’s something wrong with your order, return it to us unworn and unwashed within 60 days of purchase and we’ll be happy to issue a full refund or replacement.

To return your item or request an exchange, contact support@photoaddict.store